How Do I Handle A Power Outage?

We take great pride in providing our customers with safe, reliable electric service. Occasional interruptions may still occur. Weather, equipment failure, accidents, birds, and animals are the major causes of power outages.

Here are some tips to help you through a power outage:
Check to see if your circuit breakers are tripped. If so, attempt to reset your breakers.
Check to see if your neighbor has power.
Call the PUD to report the outage at (509) 542-5300 or
1-800-638-7701.
Turn off any appliances, heating/air conditioning, stoves, and ovens. Turn these units back on gradually after power is restored.
Unplug any sensitive electronic equipment such as televisions, computers, and stereos that may be damaged by voltage fluctuations.
Keep flashlights and fresh batteries in predetermined places.
Keep refrigerator and freezer doors closed as much as possible.
Leave one light on so you'll know when power comes back on.
Dress warmly if the outage occurs during cold weather. Be very careful with portable heaters, make sure you have proper ventilation.
Create a backup plan if you rely on life-sustaining equipment.
Use generators safely. Plug appliances directly into the generator. Plugging a portable generator into a wall outlet to power your house may backfeed electricity through the PUD system creating a safety hazard for PUD workers and your neighbors.
Stay away from downed power lines.

Our crews will work to restore your power as safely and quickly as possible.